Communication Management

Learning outcomes:
  • Employees will understand how to assign tasks to colleagues and direct reports.
  • They will learn the specifics of communication between managers and employees, both in professional settings and informal interactions.
  • They will recognize social media posts as part of communication with partners and customers and understand the importance of crafting them appropriately.
  • They will learn how to communicate effectively with an audience using a corporate toast as an example.
  • They will explore ways to manage communication during business meetings.