Digital Etiquette

The internet and social media have become part of both our personal and professional lives. On average, people spend 6 hours and 58 minutes a day in the digital environment. That makes digital communication and online behavior essential skills in the modern world.
This course will help you make effective use of digital tools and opportunities — from building professional connections and meeting new people to developing your personal brand and supporting your company's image. It also explains how to avoid awkward situations online and respond appropriately to inappropriate posts, comments, and messages in chats.
The course answers the following questions:
  • How can digital etiquette help you build a personal brand?
  • What are the rules for maintaining professional and corporate standards online?
  • What should you consider when using corporate and social networks?
  • How can you communicate effectively through messaging apps?